**Perishable goods**
Unless there's something wrong with the item, unfortunately, we can't offer a refund for any perishable items you change your mind about after your delivery.
Our returns policy is in accordance with statutory rights under the Consumer Contracts Regulations. This might sound formal but simply means all our products must be of satisfactory quality, fit for purpose and as described.
However If there is something wrong with the Item we are happy to refund you in full or offer you a promo code.
Please contact us via email - Hello@oja.app or Phone number - 020 4571 0368 .This will allow us to prioritise your query and deal with it as quickly as possible.
**Non-Perishable goods part 1**
If you change your mind about a non-perishable item, you can return it to us within 28 days of your delivery.
We do ask that you return products in their original packaging and unused. This means that if a product is sealed or has a hygiene seal, do not remove this seal until youâre sure that youâre keeping the item.
If you need any help with a return, please contact us via email Hello@oja.app or Phone number - 020 4571 0368. This will allow us to prioritise your query and deal with it as quickly as possible.